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:: CUSTOMERS CARE / CONTACTS ::
E-mail:
All the Informations, Order Confirmations, Pro-forma Invoices, will be sent through E-mail to the indicated E-mail address, in the User Name and Password Request Form.
To change your E-mail Address indicated in the User Name and Password Request Form, you can send us your new E-mail Address, indicating where you want to receive all the informations from Byfashion Customer Care.
You can contact the Customer Care writing an E-mail or using the Form below. The answer will be sent within 12/24 hours.
E-mail: byfashion@usa.com - please indicate: Name – Surname or Company Name.
Address:
66 w. – 47 street, # 6-9 - New York, N.Y. – 10036 – U.s.a.
Please note : Byfashion is an E-commerce company. All the sales are made online, through our Web Site.
Phone Number :
If you prefer to Request the Information by phone or fax, please leave a message in the Voice Mail or send a fax. A Customer Care Representative will contact you (to the indicated phone number), within 24/48 hours.
Phone/Fax: 001-206-350-3856
Other Information :
If you send an E-mail, Fax or if you leave a message in the Voice Mail Box, it is necessary to indicate: the Name - Last Name or the Company Name, the Phone Number (included the international and national area code, for example : 001 – 206 ) and the Information Request.
For all the Information Requests from outside U.S.A. :
Please remind that it is necessary to indicate a Phone Number (not mobile phones), because the Customers Care are not able to contact mobile phones, toll free numbers or other special numbers ( for example : 800- 866).
To receive an answer within 24 or 48 hours, please contact the Customer Care in the working days, from Monday to Friday, 24 hour.
Send an E-mail through this Form :
Please note that with this form or sending an E-mail, you can not ask for the User Name and Password.
In order to request them please click on the User Name and Password Request - For any further Information please read the information page.
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